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Archived Copies of Warranty Week
December 2002 to Today
Auto Warranties & Quality Ratings:
Few people would say that Chinese cars are the best in the world and that German cars are the worst. The quality and reliability studies certainly say otherwise. But the warranty data says Chinese companies spend the least and German companies pay the most. How to reconcile these contradictory data sets?
November 1, 2018
Warranty Maturity Model:
Now that three companies have put themselves through the self-assessment and compared notes, it's time to widen the offer to additional manufacturing companies. Next month, the three companies will present case studies at the WCM Conference in Orlando.
February 9, 2012
British regulators struggle with extended warranty issues.
Multiple studies find problems, but voluntary solutions suggested by retailers haven't worked.
March 10, 2003
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