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Archived Copies of Warranty Week
December 2002 to Today
Commercial Service Contracts, Part 2:
Though the terms extended warranty and service contract are used interchangeably, in a commercial setting a service contract can mean much more than an insurance-like agreement. It can include maintenance and product support, with a focus on response time and cost, and may have only incidental ties to the repair of defects or malfunctions.
January 18, 2018
Tavant Partners with Salesforce.com:
As a platform heavy with sales force automation tools drives deeper into after-sales service and support, it gains a partner with a very deep base of knowledge in warranty management. And Tavant, gains a pathway into cloud computing and software as a service.
June 26, 2014
Warranty Industry Associations:
Until recently, nobody thought warranty could support a trade association, especially one that crosses industry boundaries. But when a warranty seminar held in a Detroit suburb in the middle of the week sells out, you can bet people will take notice. So who can host a talking shop for warranty professionals?
April 27, 2004
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