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One-Year limited warranty for United States

This limited warranty applies in the United States for all Plasma monitor products manufactured or distributed by Sampo Corporation of America (Sampo) under the Sampo brand name. This limited warranty extends to the original purchaser or any person receiving this product as a gift from the original purchaser only and is not transferable. Please contact Sampo or your authorized Sampo reseller for all questions regarding this limited warranty.

Terms of the warranty
Sampo warrants the product you have purchased from Sampo or from an authorized Sampo reseller against defects in materials or workmanship under normal usage conditions for one calendar year. This limited warranty commences on the date of purchase and entitles you to a one-year parts, excluding expendable parts, and a one-year repair labor warranty. Products sold and used for commercial applications have a limited ninety (90) day warranty for all parts and labor. Your sales receipt, showing the date of purchase is your proof of purchase date.

During the warranty period, Sampo will repair or replace defective parts with new or, at Sampo's option, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and products replaced under this warranty will become the property of Sampo.

For products (a) sold and used for commercial applications (b) sold outside of the continental United States, warranty service is obtained by bringing or shipping your product to an authorized Sampo service provider. This warranty does not cover shipping charges, risk of loss during shipment, export taxes, custom duties and taxes, or any other charges associated with transportation of the product to and from the repair facility.

Sampo retains the right to assess all warranty claims and to determine if damages are covered by the warranty. In case of a claim that is not covered by the warranty, you will be contacted to determine whether Sampo should repair the damage for a fee or whether the product should be returned to you as received by Sampo.

Limitations of Remedy
This limited warranty excludes all product(s) that has been damaged or rendered defective (a) as a result of accident, misuse, or abuse; (b) by operation outside the usage parameters stated in the product's User's Guide; (c) by the use of parts not manufactured or sold by Sampo; (d) by modification of the product, or (e) as a result of service by anyone other than an authorized Sampo service provider. Sampo is not responsible for damages caused by the loss of any programs, data, or removable storage media.

Sampo is not liable for any damages caused by the product or the failure of the product to perform, including any lost profits, lost savings, incidental damages, or consequential damages. Sampo is not liable for any claim made by a third party or made by you for a third party. This limitation applies whether damages are sought, or a claim made, under this warranty or as a loss claim (including negligence and strict product liability), a contract claim, or any other claim. This limitation of liability will be effective even if Sampo or an authorized representative of Sampo has been advised by you of the possibility of any such damages. This limitation of liability, however, will not apply to claims for personal death or injury.

How to Obtain Warranty Service
Before contacting Sampo for warranty service, please refer to your users manual to make sure all trouble-shooting procedures have been reviewed. If you find that service is needed, call the Sampo customer service center toll-free at 1-866-SAMPO22 (1-866-726-7622) or visit to locate your nearest service facility. For calls outside the continental US, please call the Sampo customer service center at (626) 336-1236. You will need to present your bill of sale or other proof when requested.


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