Consumer Returns is aimed at reverse logistics and returns management professionals who are looking to trim costs through return reduction strategies and optimization of the reverse supply chain. This year, the focus of the show will be on manufacturer-retailer partnerships, managing online purchases and returns in retail storefronts, recycling management, and preventing return fraud.
Now in its seventh year, SSN presents the annual service contract industry event, which will once again be held in Nashville. Topics will include innovative product development; market and sales growth; legal/regulatory insights and analysis; big data; channel disruption; and operations and risk management. A Service Support Innovations add-on forum, which takes place on Thursday afternoon and Friday, is focused on customer engagement, sales support tools, social media, pricing, customized and flexible service contracts, risk management and captives.
For the last three years, ENG's annual summit has brought together top OEMs, dealers and parts suppliers to inspire dialogue and share expertise and ideas in Europe. This fall, the company bring the show to Detroit. The theme is streamlining claim management and connected warranty data to increase customer satisfaction and drive continuous improvement.
The 13th annual Warranty Chain Management (WCM) Conference will be held in Tuscon, Arizona, on March 7, 8 & 9, 2017 at the Hilton Tucson Conquistador Golf & Tennis Resort. The conference will bring together warranty and service contract professionals from across multiple industries to discuss the critical issues and opportunities for success with the theme of "Warranty and Service Contract Management to Drive Competitive Advantage in a Challenging Global Economic Environment." The Call for Papers is open until September 30 for those seeking an opportunity to present or participate in a panel discussion.