Upcoming events

Extended Warranty & Service Contract Innovations Forum

Now in its ninth year, SSN presents the annual service contract industry event, which will be held in Nashville on October 1 and the morning of October 2. Topics will include disruptive technology innovations, new product development and pricing, omni-channel communications, commercial service contracts, legal and regulatory compliance, customer engagement, customer experience, and service support and operations. The annual meeting of the new National Commercial Service Contract Association will precede the main conference, and two add-on forums will follow it on the afternoon of October 2 and the morning of October 3: B2B Commercial Service Contract Innovations, and Service Support Innovations.

October 1 3, 2018
Renaissance Hotel, Nashville TN
Automotive Warranty Management USA

The third annual U.S. gathering of the European Networking Group's warranty conference takes place in the Detroit area this year. It's aimed at senior vice presidents, VPs, directors, and managers responsible for warranty, customer service, quality, and service contracts, at both OEMs and suppliers.

October 16 17, 2018
Henry Hotel, Dearborn MI
F&I Reinsurance & Product Conference

The conference, aimed at insurance professionals, administrators, and risk managers, features three seminars: Fundamentals of Risk Transfer; Risk Transfer and Taxation; and Vehicle-Related Protection Products and Structure. Speakers include numerous executives from the vehicle service contract industry. Attendees can earn up to 22 Continuous Professional Education credits.

November 14 16, 2018
Tempe Missions Palms, Tempe AZ
Warranty Chain Management Conference

The 15th annual Warranty Chain Management (WCM) Conference will be held in Orlando from March 12-14, 2019, at the Florida Hotel and Conference Center. The theme is "Warranty and Service Contract Management for Strategic Financial and Competitive Advantage." Readers interested in participating as a speaker should submit their ideas and proposals for presentations, workshops and panel discussions to conference director Alison Griffiths at

March 12 14, 2019
Florida Hotel and Conference Center, Orlando

Recent events

Warranty Chain Management Conference
Warranty Chain Management Conference