Meetings
Upcoming events
Vehicle Service & Warranty Lifecycle Summit
MAPconnected's annual event brings together leading motor vehicle OEMs, parts and equipment suppliers, dealers, distributors, logistics and services providers to discuss best practices that reduce costs and friction and lead to enhanced product quality, brand loyalty and customer satisfaction. Key warranty lifecycle tracks include: warranty & quality management, technical & field service operations, service plans & parts, and connected customer care & recalls.
Recall, Customer Campaigns & Legal Roundtable
Hosted by MapConnected, topics discussed at this roundtable will include: Categorizing vehicle recalls based on risk factors, resolving customer cost sharing disputes, customer care, recall execution best practices, and dealer & field engagement.
Technical Services & Diagnostics Roundtable
Hosted by MapConnected, topics discussed at this roundtable will include: How diagnostics impact the full claim lifecycle, pros and cons of guided diagnostics, creation & utilization of technical publications, cutting-edge diagnostics equipment & technologies, service labor times development & trends, OTA’s discussions, and more.
EV Service, Operations & Aftersales Summit
Hosted by MapConnected, topics discussed at this summit will include: Exploring new services & revenue generation for dealers & aftermarket, maximizing profitability in aftersales parts & repair, setting up cross-brand services & infrastructure, navigating warranty risk and driving extended warranty business, EV diagnostics process, tech training, regulations & safety, MVP deliverables, OTA’s, and more.
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